Overview
Our refund policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, you must contact us at refunds@limnet.com and explain in an email why you would like a refund.
To complete your return, we also require a receipt or proof of purchase.
Refunds
Once you email us regarding requesting a refund, we will send you an email back to notify you of the approval or rejection of your refund. Note: We reserve the right to deny refunding your money for any reason, but will take your reason for requesting a refund under careful consideration.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@limnet.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at refunds@limnet.com for questions related to refunds and returns.